Privacy Policy

Information we collect

We only collect information that we need to respond to you and provide our building design services. This may include:

• Your name, email address and phone number
• Details about your enquiry or project, such as the service you're interested in, your site address, and any plans, photos or documents you share with us
• Basic technical information about how you use our website, such as your browser type, device and the pages you visit

We collect this information when you complete our contact form, email or call us, or engage us for a project. Website usage information is collected automatically through analytics tools.

How we use your information

We use your personal information to:

• Respond to your enquiry and provide quotes
• Deliver our building design services and keep you updated on your project
• Meet our legal, licensing and record-keeping obligations
• Understand how our website is used so we can improve it

We do not sell, rent or trade your personal information. We will not add you to a marketing list without your consent.

Who we share it with

We only share your information when it is needed to provide our services or run our website, including with:

• Trusted service providers that host our website, protect it from spam and deliver our emails (such as Cloudflare and Resend)
• Analytics providers that help us understand website traffic (such as Google Analytics)
• With your explicit permission: Consultants, councils and certifiers involved in your project, such as engineers, surveyors and building certifiers, where this is needed to progress your project
• Government bodies or others where we are required or authorised to by law

Some of these providers may store information on servers located outside Australia. We choose reputable providers that take reasonable steps to protect your information.

Cookies and analytics

Our website uses cookies and similar technologies, including Google Analytics, to collect anonymous information about how visitors use the site. This information does not identify you personally.

You can block or delete cookies through your browser settings. The website will still work if you do.

Storing and protecting your information

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We keep it only for as long as we need it for the purposes above, or as required by law, and then securely delete or destroy it.

Accessing and correcting your information

You can ask to see the personal information we hold about you, or ask us to correct it if it is inaccurate or out of date. Contact us using the details below and we'll respond within a reasonable time.

Copyright and use of our content

All content on this website, including text, building designs, plans, drawings, renders, photographs, images, logos and the design of the website itself, is owned by or licensed to All Aspects Design Studio Pty Ltd and is protected by Australian copyright law.

You must not copy, reproduce, republish, modify, distribute or use any of this content, including as the basis for another design, without our express written permission. You're welcome to view the site and share links to our pages for personal, non-commercial purposes.

To request permission to use any of our content, email info@allaspectsdesign.com.au.

Complaints

If you have a concern about how we've handled your personal information, please contact us first and we'll do our best to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.

Contact us

If you have any questions about this policy or your personal information, please get in touch:

• Email: info@allaspectsdesign.com.au
• Phone: 0493 987 673
• Or use our contact form